Business Operations Professional (French Speaker)

366840
Budapest;
Budapest, XIII. district
Subordinate
Full-time
On behalf of our multinational client, we are looking for new colleagues for the below position.
Business Support Operations Specialist role is consisting of managing the execution at End of Lease of financing contracts for the Company's customers. Key tasks are processing customers decisions at End of Lease (EoL) on a timely and accurate basis, organizing and reconciling returned assets, liaising with customers on aspects of their EoL transactions, managing customer queries related to EoL.

The tasks are complex as there are multiple systems involved and require a lot of pro-activeness and follow up to be able to meet the targets of quick turnaround time, high quality and high customer satisfaction.
In addition support business controls and audit reviews, help training of new hires and complete ad-hoc assignments, tasks upon manager request associated with the company's transactions and/or procedures.


Responsibilities:
- Receive and handle customer requests
- Manage EOL operations (monthly EOL letters, return letters)
- Manage asset return reconciliations
- Manage customer billing errors/ corrections/rejections (dispute handling)
- Support Accounting reconciliation queries
- Keep daily contact with Account Managers, Country Offices, other departments of the Company;
- Produce measurements and manage controls;
- Take part in special projects and other tasks as assigned.
• Bachelor's Degree;
• English: Fluent;
• French: Fluent;
• Customer focused mind-set;
• Good problem solving skills;
• Accuracy with good attention to details • Good communication and interpersonal skills
• Responsibility and ability to work independently but also in a team;
• The candidate needs to be able to work towards tight deadlines.
1440
6088.637
Manpower Bp - Capital Square
06 1 411 1590
2015-04-30
21721-1/2012