Our Quality Policy

 

Our Vision

Our vision is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work.

 

Strategies

 

Efficiency: Improving our efficiency means achieving speed, quality and effective use of resources throughout all our operations.

 

Innovation: Demonstrating our commitment to innovation requires us to continuously capture creativity in local markets and replicate this around the world. Our role is to develop and expand our capabilities, while creating services targeted to what’s new and what’s next in the world of work.

 

Thought Leadership: Maintaining our thought leadership means continuously anticipating future dynamics of the market and contributing to the design of social and employment systems on a global basis.

 

Organization and culture: Evolving our organization and culture requires attracting and retaining high quality people for the long term. It also requires creating an environment that promotes entrepreneurship, rewards high performance and motivates us to reach our full potential.

 

Revenue: Generating more revenue requires us to develop strategic insights about our clients’ needs and goals, elevating and broadening our mutually-beneficial relationships and measuring our contribution to our clients’ businesses.

 

Our Values

 

People: We care about people and the role of work in their lives. We respect people as individuals, trusting them, supporting them enabling them to achieve their aims in work and in life. We help people develop their careers through planning, work, coaching and training. We recognise everyone's contribution to our success - our people, our clients and our candidates. We encourage and reward achievement.

 

Knowledge: We share our knowledge, our expertise and our resources so that everyone understands what is important now and what is happening next in the world of work - and knows how to respond. We actively listen and act upon this information to improve our relationships, solutions and services.

 

Innovation: Based on our understanding of the world of work, we actively pursue the development and adoption of the best practises worldwide. We lead in the world of work. We dare to innovate, to pioneer and to evolve. We never accept the status quo. We constantly challenge the norm to find new and better ways of doing things. We thrive on our entrepreneurial spirit and speed of response - taking risks, knowing that we will not always succeed, but never exposing our clients to risk.

 

The human resource and human relations is the key element for the quality assurance. We recruit carefully, train continuously and mentor our own staff. We offer due diligence, consulting and flexible availability to our clients. We provide efficient administration, free services and high quality service to the participants of our trainings.


Our leadership is committed to accomplish the requirements and to the contiguous improvement of our quality system. Our aim is to satisfy the jobseekers’, placed and temp employees’, trainers’ and our all employees’ service related needs on high standards.


We consistently measure and analyze our actions’ impact to our clients, temp and perm employees in order to clearly see the results of our colleagues efforts and to verify the efficiency of our methods.
According to our credo quality won’t be able to exist without legality so we comply with the effective laws at all times.


We share our quality policy with our employees and clients and in accordance with it we set out concrete quality goals and consistently assess its effect.