Business Support for Services Deals

RESPONSIBILITIES

• Responsible for execution of the end-to-end deal operational process / quote-to-cash process
• Processing customer requests for deal offerings and completing the required inputs (Harmony/CRM Opportunities, Quotations).
• Partnering with different roles like Services Account Executives, Delivery Partner, Commercial Finance, Centralized Deal Support (CDS) & Order-to-Invoice (O2I) Teams to support the sales process and facilitate deal closure.
• Contract creation with automated tools and support the approval process for these.

REQUIREMENTS

• Bachelor’s degree (preferred)
• 2-5 years of experience working in a Sales Operations or Deal Support capacity which can include legal, commercial or contracting background
• A strong background in sales processes, quote-to-cash process & deal execution preferred
• Experience in a fast-paced environment, ability to multitask, prioritize and solve problems
• Extremely detailed-oriented, organized, and great communication skills (both oral and written)
• Working experience within a cross country working environment (preferred)
• Experience with MS Office (esp. Excel or Word)
• Experience with Sales Tools like DocuSign, CPQ/CRM 
• Flexibility to work varied business hours to ensure full Business Support coverage, especially at quarter and year-end