Czech or Slovak Speaking Customer Service Representative

About Our Partner:
Our Partner is one of the most successful chain store in Hungary. Their team consists of multilingual colleagues providing services business areas for European markets. They are looking for Customer Service Representatives in Budapest

Tasks:

• Ensuring all contacts are answered efficiently and resolved as detailed in the operating processes
• Delivering a great customer and colleague service experience
• Taking ownership of the issue, and using my knowledge and behavioral skills to engage, understand, action and deliver with confidence
• Escalating contacts efficiently, where required, to minimize impact on customers
• Spotting opportunities to improve process for the business

Requirements:

• Minimum high school education
• Intermediate English language knowledge
• Good communication skill

Advantages:

• Experience in Customer Service

What we offer:

• Modern office
• Home office opportunity
• Team buildings
• Self-development opportunities

Location:

• Budapest 13. district