Technical Advisor

About Our Partner

Our Partner is one of the largest manufacturers of sanitary and mechanical fittings in Central and Eastern Europe, with almost 30 years of experience in the industry.

Thanks to its commitment to high product quality and its mission to satisfy the customer's need for a "safe and well-functioning home", the company's products are already present in millions of homes worldwide.

Responsibilities

As a Technical Adviser, you will play a pivotal role in ensuring the technical excellence and support of our products and services. Your main responsibilities will include:

Client Advisory: Providing expert technical advice to clients to enhance their understanding and utilization of our products.

Technical Documentation: Ensuring comprehensive and accurate technical documentation related to our products, including technical approvals, declarations of conformity, performance data, translations, instructions, and technical manuals.

Training Preparation and Delivery: Developing training materials and conducting technical and commercial training sessions for our partners, aligning training plans with the sales department's needs.

Documentation Management: Creating and maintaining a robust database of technical documents within the company.

Regulatory Liaison: Maintaining connections with local authorities to secure necessary approvals and certifications for our activities.

Product Knowledge: Continuously acquiring and deepening knowledge about our products and systems, as well as staying updated on relevant legislation and industry standards.

Technical Support: Traveling to client sites to provide on-the-ground technical support and assistance.

Spare Parts Management: The technical advisor adjusts the number of individual items (spare parts and consumables for equipment maintenance) that should be in stock. He offer technical support in repairing equipment

Project Management: Ensures the implementation of new products into the portfolio, incl. documentation, approvals, certification. Supporting, leading and coaching a team of colleagues working together on this task. Adherence to the project schedule. Reporting to the project director.

Documentation and Reporting: Preparing necessary documentation and detailed reports to support technical operations.

Cross-Department Collaboration: Working closely with Sales, Logistics, Acquisitions, and Administration departments to ensure seamless operations and customer satisfaction.

Department Development: Continuously improving the technical department in alignment with the company’s strategic goals.

Requirements

• Minimum 3 years experience in the specialized technical field;
• Minimum 2 years experience in a similar or related position;
• Experience in the area of service in sanitary and installations, focus on gas boilers and installations and heating with heat pumps;
• Fluent English language knowledge.

What we offer

• The possibility of professional and personal development in a reputable company;
• Salary package consisting of fixed salary + performance bonus;
• Fringe benefits: SZÉP card;
• Laptop, cell phone;
• Training opportunities.