Test Manager
Budapest
Permanent 5-10 years of professional experience On-site
About the Company: We are the preferred testing partner of several AAA developers and publishers of video games. Our agile and innovative teams provide comprehensive test coverage on all platforms and are instrumental in delivering high quality user experiences. We not only deliver great results for our clients, but we also continuously look for ways to improve our process and grow our capabilities. If you are a testing and quality leader, come join us and help us achieve our goal of testing smarter!
That’s what we do. How we do it matters. Not only will you be responsible for building and driving testing strategies for our world-class partners, but you’ll also build a supportive, collaborative, and nurturing environment enabling your teams to do their best work, grow their capabilities, and feel respected, proud, and valued for their efforts.
About the Role:
As the Hungary based Test Manager, you’ll be responsible for the year-to-year performance of the QA facility supporting multiple test projects within pre-defined staffing and cost constraints. The mission is to share these resources optimally and fluidly across multiple titles delivering the right testing at the right time.
You’ll work with your QA Supervisors to utilize objective project data: code/content changes, bug reports, and test coverage as well as consider input from partners in Tempe and project owners in Redmond, to determine the best allocation of resources across titles on a week-to-week basis.
As our partnership with Clients continues to grow (and the addition of this facility is an example) you’ll handle the challenge of building new processes, hiring the best talent, ensuring we have the right equipment, setting priorities, reporting progress, dealing with escalated issues, and ensuring the team is learning/adapting/improving as the program matures. You’ll need to quickly develop (with the help of peers in our Portland, OR QA facility) a strong onboarding and training program ensuring your team gains the knowledge to be successful and grow.
Working collaboratively with project Test Managers, Test Leads, and Delivery Support Teams, you’ll build, improve, and drive change across our organization’s testing methodology and infrastructure. You’ll coordinate directly with internal operational elements to ensure the continuity of operations prior to, during, launching, and sustainment of projects. You delight in providing a platform that enables others to excel. You understand what it means to be part of a people-first organization and you naturally lead with compassion while simultaneously balancing business objectives. You are an expert in your discipline that others look to for guidance, mentorship, and coaching. You trust in the values of your moral compass and lean into those during the most challenging times.
Tasks and Responsibilities:
- Ensure that your teams are getting what they need to be successful,
- Meet regularly with QA Supervisors to coach them and collaborate on process, methodology and people development,
- Build and manage team morale,
- Partner closely with client Test Leads and Test Managers to make sure expectations are being set, tracked, adjusted, met, and communicated,
- Identify and meet training needs for team members,
- Assess the skills, competencies, and performance feedback of all team members, and identify high potential employees for future growth and development,
- Identify, understand the impact of, manage, escalate, and resolve issues and manage scope changes,
- Identify and implement all KPI’s at the individual, project, and program level,
- Ensure the fiscal performance of the program meets intended targets for both internal and external stakeholders,
- Engage with local industry groups, schools, and other entities to build talent pipelines and create mutually beneficial B2B relationships,
- Identifying additional solutions offerings that would benefit / enhance the relationship with a given client,
- Conduct quarterly project review meetings with customer peer teams and client leadership,
- Stay current with industry trends and best practices.
Requirements & Qualifications:
- 8+ years in IT in various roles,
- 5+ years in quality assurance or development disciplines,
- 3+ years’ experience as a people manager/supervisor,
- Expert with Microsoft Office suite and project analytics,
- Excellent written, verbal, and presentation skills in both English and Hungarian,
- Experience in video games is advantageous,
- Your strong people skills will be necessary to hire and develop great talent, build teams, establish, and improve processes, and manage multiple partnerships.
What we offer:
- Competitive salary, annual bonus and benefits,
- International environment in a rapidly growing and supportive team,
- Work equipment
